Privacy Policy

1. Who We Are

ASH Real Estate ("ASH," "we," "us," or "our") is a licensed real estate brokerage operating in Texas. We operate the website at ashrealestate.com and related landing pages. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services.

For questions about this policy, contact us at: [email protected]

2. Information We Collect

We collect the following categories of personal information:

• Contact Information: Name, email address, phone number
• Property Information: Home address, ownership status, listing status, desired sell timeline
• Preference Data: Whether you are looking to buy, how you heard about us
• Technical Data: IP address, browser type, device type, pages visited, referring URL, time and date of visit
• Cookie Data: Information stored via cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use your personal information to:

• Prepare and deliver a cash offer for your home
• Contact you by phone, text message (SMS), or email regarding your offer request
• Respond to your inquiries and provide customer service
• Send you marketing communications about our services (you may opt out at any time)
• Improve our website, services, and advertising campaigns
• Comply with legal obligations
• Detect and prevent fraud or security incidents

4. TCPA Consent & Communications

By submitting your information through our forms, you expressly consent, in writing, to receive telephone calls, pre-recorded messages, and/or text messages (SMS) from ASH Real Estate and its agents at the phone number you provide, including calls made using an automatic telephone dialing system (autodialer), as permitted by the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227.

This consent is not a condition of purchasing any property, goods, or services. Message and data rates may apply. You may revoke this consent at any time by replying STOP to any text message or by contacting us at [email protected].

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us operate our business (CRM platforms, email providers, analytics tools) under confidentiality agreements
• Affiliated Agents: Licensed real estate agents who may assist with your transaction
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and form progress
• Analyze website traffic and user behavior (via Google Analytics)
• Serve relevant advertisements (via Google Ads remarketing)
• Measure the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Opting out of advertising cookies will not remove ads; they will simply be less relevant to you. To opt out of Google's use of cookies for advertising, visit Google Ads Settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for up to 3 years.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected].

9. Security

We use industry-standard security measures including SSL/TLS encryption to protect your personal information during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: